This notice explains how HELGI processes the personal data of users who visit helgi-europe.com or contact us, in accordance with Regulation (EU) 2016/679 (GDPR).

Last updated: July 2026

Data controller

HLG International S.r.l.
Via Artigiani 29/31 · 29020 Vigolzone (PC) · Italy
VAT 01765520331
business@helgi-europe.com · +39 0523 076502

The data controller is HLG International S.r.l. (HELGI brand), which you can contact at the addresses above for any request regarding your data.

Types of data collected

Depending on how you interact with the site, we may process the following categories of data:

Data provided voluntarily: first name, last name, company, email, phone and message content, when you fill in the contact form or write to us by email.
Browsing data: technical data automatically collected by IT systems (IP address, browser and device type, pages visited, date and time of access), used in aggregate form to ensure the site works correctly.
Cookies and similar technologies: as described in the Cookie Policy.

Purposes and legal basis

Personal data is processed for the following purposes:

Responding to requests for information, quotes or demos (legal basis: pre-contractual measures at your request).
Ensuring the operation and security of the site (legal basis: legitimate interest of the controller).
Complying with legal obligations of a tax, accounting or administrative nature (legal basis: legal obligation).
Statistical analysis or marketing communications, only with your explicit consent (legal basis: consent).

How data is processed

Processing is carried out using IT and electronic tools, adopting technical and organisational security measures appropriate to protect data from unauthorised access, loss or disclosure. Data is processed exclusively by authorised personnel and any designated data processors.

Disclosure and transfer of data

Within the limits of the purposes described above, data may be disclosed to:

service providers acting as data processors (e.g. website hosting, contact-form management service, email services);
competent authorities, where required by law.

Hosting, email, form and analytics providers

Aruba S.p.A. — website hosting and email services. Appointed as external data processor pursuant to Art. 28 GDPR. Registered office: Via San Clemente 53, 24036 Ponte San Pietro (BG) – Italy · VAT 01573850516 · Tax code 04552920482. Privacy contacts: privacy@staff.aruba.it · DPO: dpo@staff.aruba.it. Data is stored on servers located within the European Economic Area.

Zoho Corporation — platform through which the contact form is managed (form.zohopublic.eu), acting as data processor under its own privacy policy.

Google Ireland Ltd. — Google Analytics — statistical traffic-analysis service provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland), enabled only with your prior consent through the cookie banner. Google processes data in pseudonymised form to generate aggregate statistics on site usage. The service may involve the transfer of data to the United States on the basis of the European Commission’s Standard Contractual Clauses and the EU-US Data Privacy Framework. For more details: policies.google.com/privacy.

Data retention

Data is kept for the time strictly necessary for the purposes for which it was collected: contact data for handling the request and for any period required by legal obligations; data processed on the basis of consent until such consent is withdrawn.

Your rights

As a data subject, under Articles 15-22 of the GDPR you have the right to:

access your personal data and obtain a copy;
request its rectification or update;
request its erasure (“right to be forgotten”);
restrict or object to the processing;
request data portability;
withdraw your consent at any time, without affecting processing already carried out.

To exercise your rights you can write to business@helgi-europe.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Cookies

The site uses cookies and similar technologies as described in detail in the Cookie Policy, where you can also manage your preferences.

Changes to this notice

The controller reserves the right to update this notice to reflect regulatory or operational changes. The updated version will always be available on this page, indicating the date of the last update.